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Frequently Asked Questions
Shipping
How do Splocks foam bricks & cubes ship?
To be mindful of our planet and your pocket book, our bricks, cubes, and puzzle cube ships tightly compressed into a box — it’s like a cozy nap for your Splocks!
When they arrive, just pop them out of the box and snip the zip tie at the knot — then watch them expand and get ready to play! (Give them 12 hours to fully recover and find their shape after unpacking)
When will my order ship?
All in-stock orders require a 3-5 business day processing time before shipping. Delivery times vary based on the shipping method selected at checkout, and will be displayed during the checkout process. Please note that we are not responsible for delays caused by the shipping carrier.
Order tracking
You’ll receive a tracking number as soon as your order ships. Orders are typically dispatched within 3–5 business days after being placed.
Splocks Foam
Are Splocks bricks safe for babies?
Uncovered bricks and cubes are best for ages 3 and up — tiny tots under 3 might mistake the foam for a snack (and trust us, it’s not tasty).
💥 Choking Hazard Alert: Our foam is squishy and awesome, but it can break into small bits. Be sure to give it a quick once-over for any wear and tear before playtime.
🦷 No Biting Zone: As tempting as it may look, foam is for building, not for munching! Please don’t chew or swallow any pieces — your tummy will thank you.
Is your foam fire retardant?
Our standard urethane foam products meet the minimum CAL 117 fire safety spec without any added FR chemicals.
Can I use my Splocks right away?
Your foam pieces just need a little beauty sleep. Give them 12 hours to fully recover and find their shape after unpacking — they’ve had a long journey and need some time to stretch out and look their best!
How do I store my Splocks?
You can save space by storing them in a vacuum-sealed bag, or simply keep them in a regular bag.
What if my foam gets wet?
You will need to lay the foam in a well-ventilated area, preferably outdoors and avoid using heat sources.You’ll need to allow the foam to dry completely to avoid the growth of microbial growth. Although our foam is generally considered mold resistant, it is not completely immune.
How can I clean my foam?
Wipe away dirt and debris. When necessary, spot clean small sections using warm water and a mild soap.
Avoid fully saturating the foam as by nature, urethane foam is porous and can hold water deep inside.
For easier cleanup and added protection, we recommend using cube and brick covers for your foam cubes and bricks.
Brick & Cube Covers
Why should I use covers on my foam bricks or cubes?
Covers keep your foam looking fresh by protecting against dust, dirt, and everyday wear. They also make foam safer around babies and toddlers who may be tempted to chew on bare foam.
Are the covers easy to clean?
Yes! The covers are machine washable and can also be wiped clean quickly thanks to the hidden flap design, making maintenance simple.
Do the covers come with foam cubes or bricks?
For cube covers, foam cubes aresold separately. However, covered foam bricks come in a pack of 24, and both the foam and covers are included.